On Jan 14, 2025, the revised Privacy Policy will automatically take effect for all current service users. After that date, your continuing use of our services will be governed by the modified Privacy Policy.
Policy on privacy
We value the privacy of our customers. This privacy statement clarifies:
What information is gathered by the website’s owner or supplied by you as a result of our communications with you and your use of our website (flytotheeast.com), applications, and software
Your rights, where your personal information is stored, how it will be used, and how long it will be retained.
Please carefully read our privacy statement.
Interpretations and definitions
The following definitions are applied in this privacy:
The term “data controller” refers to an individual who, either alone, in concert with others, or both, decides how and why any personal data is or will be processed.
Any individual who handles data on behalf of the data controller (apart from employees) is referred to as a data processor when discussing personal data.
The terms “you,” “your,” or “data subject” refer to:
– People who visit our website
Subscribers to any services we provide via our website
– Our applications’ users
Current or potential customers contacting us via phone, email, or other means
“We,” “us,” “our,” and “data controller” mean:
data processors, subsidiaries, and Go Travel Un Limited;
Any information pertaining to an identifiable individual who can be specifically identified, either directly or indirectly, using an identifier is considered personal data.
This definition, which takes into account changes in technology and how businesses gather information about individuals, allows a broad range of personal identifiers to be considered personal data, such as name, identity number, geographical information, or online identifier. Where appropriate, the definitions from the General Data Protection Regulation are incorporated into the definition.
Modifications to this privacy statement
We have the right to make periodic updates to this privacy statement. Please check this policy for updates on a regular basis. Stop using this website if you disagree with the updated policy.
Who we are (the data controller’s identity)
Go Travel Un Limited is a Hong Kong company that
The company, number 1658681, operates a number of websites that let you search for hotel rooms, airline tickets, travel insurance, and rental cars. Its registered office is located at Suite 1504, 15/F, Chinachem Tower, 34-37 Connaught Rd Central, Hong Kong. Its subsidiaries and data processors are collectively referred to as Travelpayouts.
We might get personal information from you.
The following data and personal information about you may be gathered and processed by us:
You willingly give us your personal information.
To run efficiently and give you the greatest possible experiences with our website, goods, and services, we gather the information you give us. You voluntarily give us some of this information, such as when you sign up to use the website, subscribe to our newsletter, or App, download or register the App, make any purchases on the App or the Website, send us a question or comment, buy products through the Website, take part in our site’s discussion boards or other social media features, participate in a poll or contest, or report an issue with our Website.
This data could contain your:
Travel location, dates, class, number of passengers, number of companions, and ages of your children.
WHAT DATA DO WE NOT HAVE ABOUT YOU?
Information that can be used to identify a person
We don’t need or collect any of the following information about you: your name, age, phone number, passport information, home address, email address (unless you signed up for our email list or made an account on our website), etc.
The majority of the data in our systems is not personally identifiable, so even we are unable to link particular records to particular people unless they have an account. In this instance, we handle this information with the highest care and respect.
Details of the order and payment
We don’t have access to the details of your order, such as the exact ticket you purchased, the amount you paid, your credit card number, etc., as you pay the airline, hotel, or travel agency directly.
Kids
Children are not permitted to purchase any of our goods or services. Only with the consent of your parent or legal guardian may you access our website if you are under sixteen. We don’t intentionally gather personal data from minors under the age of sixteen without their permission holder of parental responsibility for the child.
Details you give concerning other people
When you give personal information about other people (for example, the person whose name you are using to register for an account or sign up for our marketing campaigns), you are claiming to have informed them of (i) how the information will be used, (ii) who will receive the information, and (iii) how they can access and update the information. Additionally, you affirm that you have gotten their approval in all required ways.
Information that could be made available to us or gathered automatically using analytical tools or cookies
By using cookies and analytics tools to record how users interact with our website, we may be able to gather certain information from our visitors for outside sources.
Technical data, including data that can be used to identify an individual:
Information about the device and its connectivity, including its IP (Internet Protocol) address, unique device identifiers (like a phone’s IMEI), the MAC address of its wireless network interface, or the mobile phone number it uses, mobile network information, your mobile operating system, the kind of mobile browser you use, and the time zone setting for “Device Information”;
Configuration information including browser plug-in kinds and versions, time zone settings, browser type, version, and language
information about your search phrases and how you used our website. The whole Uniform Resource Locators (URL) clickstream to, through, and from our website, along with the date and time of your visit; goods you looked at or looked for; response page periods, duration of visits to specific pages, details on page interactivity (such as mouse-overs, clicks, and scrolling), and techniques for leaving the website:
Log data, including error reports, download issues, any issues you have with our website, and any phone number you used to contact our customer support line.
We don’t combine information that is automatically gathered by cookies and analytics software with any other personally identifiable information you might have given us when you filled out a form on our website or registered for one of our products.
